Last Updated: February 2, 2021
CardValet – powered by Fiserv – helps you control your credit and debit cards through your mobile device, making it easy to manage your finances on the go.
CardValet allows you to:
THE TYPES OF INFORMATION CARDVALET COLLECTS
CardValet may collect personal information from you in the following ways:
(a) Personal Information You or Your Financial Institution Provide to Us.
(b) Personal Information Collected from Third Parties. CardValet may collect certain information from identity verification services and consumer reporting agencies, including credit bureaus, in order to provide some of our Services.
(c) Personal Information Collected Via Technology. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:
HOW CARDVALET USES YOUR INFORMATION
(a) General Use. In general, CardValet uses your personal information to respond to your requests as submitted through the Services, to provide you the Services you request, and to help serve you better. CardValet uses your personal information in the following ways:
(b) Compliance and protection. We may use your personal information to:
(d) Creation of Non-Identifiable Data. CardValet may create de-identified information records from personal information by excluding certain information (such as your name) that makes the information personally identifiable to you. CardValet may use this information in a form that does not personally identify you to analyze request patterns and usage patterns to enhance CardValet’s products and services. CardValet reserves the right to use and disclose non-identifiable information to third parties in its discretion.
DISCLOSURE OF YOUR PERSONAL INFORMATION
CardValet discloses your personal information as described below.
(d) Authorities and Others. Regardless of any choices you make regarding your personal information, CardValet may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.
LINKS TO OTHER SITES
YOUR CHOICES REGARDING YOUR INFORMATION
You have several choices regarding use of information on the Services.
(a) How We Respond to Do Not Track Signals. Some web browsers transmit “do not track” signals to the websites and other online services with which your web browser communications. There is currently no standard that governs what, if anything, websites should do when they receive these signals. CardValet currently does not take action in response to these signals. If and when a standard is established, CardValet may revise its policy on responding to these signals.
(b) Access, Update, or Correct Your Information. You can access, update or correct your information by changing preferences in your account. For additional requests, please contact Your Financial Institution on whose behalf we are providing the Services to you.
(c) Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information under "Contact Us" below. If you provide your phone number through the Services, CardValet may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Services.
(d) Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to CardValet’s collection of location information, you may no longer be able to use some features of the Services.
SAFEGUARDS AND RETENTION
We implement reasonable administrative, technical and physical measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information.
A NOTE ABOUT CHILDREN
The Services are not directed towards individuals under the age of 18, and CardValet does not intentionally gather personal information about visitors who are under the age of 18. If a child under 18 submits personal information to CardValet and CardValet learns that the personal information is the information of a child under 18, CardValet will attempt to delete the information as soon as possible.
255 Fiserv Drive
Brookfield, WI 53045
PO Box 979
Brookfield, WI 53008-0979